At OvoSolution, we offer customization services to match your unique business needs. To ensure clarity and a smooth process, we follow these guidelines:

Scope of Work:

• Customization will only cover the tasks agreed upon in the initial agreement.
• Any additional requests outside the agreed scope will require a new quote and may include extra charges.

Updates & Compatibility:

• Automatic updates are not possible once a product is customized.
• Future updates or compatibility fixes may require separate customization services.

Charges for Extra Work:

• If new features, changes, or design modifications are requested after the agreement, additional charges will apply for those specific tasks.
• Costs will be discussed and approved before any extra work begins.

Delivery Timeline:

• The project timeline will be based on the agreed scope.
• Extra requests may extend the delivery schedule.

Customization services are non-refundable once work has started, as they involve dedicated resources and effort tailored to your requirements.

Contact Us

If you have any questions about any of our policies or other queries, please contact us. Our team is available to assist you with any inquiries or concerns. We value your privacy and are committed to ensuring that your experience on our website is transparent and satisfactory.