Introduction

At OvoSolution, your privacy matters to us. We understand that when you share your personal information with us, you are trusting us to use it carefully. This Privacy Policy explains what information we collect, how we use it, who we share it with, and how you can control it. By using our websites, mobile apps, and digital products, you agree to this policy.

Information We Collect

We may collect different types of information depending on how you interact with our services.

• Personal Information: Your name, email address, phone number, billing address, payment information, and login credentials when you sign up.
• Account & Project Information: Details about your purchased services, installation requests, tickets, or custom projects.
• Technical Data: Actions you take on our website or app (such as logins, clicks, errors, and preferences).
• Usage Data: Your IP address, browser type, operating system, device identifiers, and app version.
• Cookies & Tracking: Information stored through cookies to improve your browsing experience.

How We Use Your Information

We use your data for the following purposes

• To create and manage your account.
• To process payments and deliver your purchased services.
• To provide customer support, bug fixing, and updates.
• To improve our websites, mobile apps, and user experience.
• To send you important notices about new features, product updates, or changes in our policies.
• To prevent fraud, security risks, or illegal activity.

Data Protection

We follow industry best practices to protect your personal data, including:

• Secure servers and firewalls.
• Encrypted payment gateways.
• Regular security checks and updates.

Your Rights

Depending on your location, you have rights to:

• Access, update, or delete your personal data.
• Request a copy of your data.
• Opt out of promotional communications.
• Control cookies in your browser settings.

Contact Us

If you have any questions about any of our policies or other queries, please contact us. Our team is available to assist you with any inquiries or concerns. We value your privacy and are committed to ensuring that your experience on our website is transparent and satisfactory.